Question 1

Do Fast Buds have a live chat?

Accepted Answer

Yes! We’re here for you from 9 am to 5:30 pm (GMT+2), Monday to Friday (excluding public holidays)

Question 2

What's the germination warranty?

Accepted Answer

Our warranty covers initial seed failure when germination does not occur. In such cases, please fill out our warranty form.
If you have any questions about our warranty form, please send us an email to info@fastbuds.com.
After germination, it is the customers' responsibility as these plants are living creatures whose growth can be impacted by thousands of different factors.

Question 3

Can I return my seeds or get a refund/replacement?

Accepted Answer

It is very difficult for us to accept returns, due to the fact they fall under the category of "Items that are likely to deteriorate or expire rapidly".

Question 4

Do Fast Buds sell good medical marijuana (MMJ) seeds?

Accepted Answer

We make no specific claims regarding medical conditions and treatment with cannabis. However, medical growers around the world use Fast Buds’ to help their patients. We try to provide both THC and CBD levels in our product descriptions to help you find the strain with the cannabinoid profile right for your condition. The state of cannabis medicine and science is constantly changing. Verify any medical claims you read with a trusted source. We recommend erowid.org, which has been the internet's most trusted source of information on medicinal plants like cannabis for over fifteen years.

Question 5

How do I store my seeds to preserve their best quality?

Accepted Answer

In order to maintain their optimal state, you should keep seeds refrigerated between 8-12 ºC (45-55 ºF.)
To keep your seeds dormant, and prevent premature germination, keep them away from bright and warm spaces.
Refer to our cannabis seed storage guide for more information.

Question 6

How do I create an account?

Accepted Answer

Please press here to create a new account.

Question 7

Can I change my account info?

Accepted Answer

- If you use the wrong email address to register your account, please create a new account with the correct email address.
- If you don’t create an account with a valid email address, you won’t receive your order confirmation, invoice, or tracking number.
- If you would like to change your password, please press “forgot password” on the log-in page. You will be sent an email to the address given with instructions to change the password.

Question 8

Can I change my password?

Accepted Answer

To change your password, please press “forgot password” on the log-in page. You will be sent an email to the address given with instructions to change the password.

Question 9

How do I email Fast Buds?

Accepted Answer

Please fill in our contact form, or send us an email directly to info@fastbuds.com
Would you like to contact us for wholesale information? Please email orders@fastbuds.com

Question 10

Can I call Fast Buds?

Accepted Answer

You can call us at +34 936 256 676 from 9 am to 5:30 pm (GMT+2), Monday to Friday (excluding public holidays)

Question 11

Are cannabis seeds legal?

Accepted Answer

Cannabis seeds are legal in many countries and states, but Fast Buds cannot be held responsible for the actions of persons who purchase our Cannabis seeds.
For your own protection we ‘require’ you to inquire about and comply with all local laws and international laws governing the purchase of cannabis seeds in your part of the world.
All cannabis seeds are for educational and Souvenir purposes only.
If it is legal in your part of the world to germinate cannabis seeds, check out this article

Question 12

When will Fast Buds reply to my message?

Accepted Answer

We’ll be happy to reply to your questions from Monday to Friday, 9 am to 5:30 pm (GMT+2).
Please keep in mind the various public holidays. If you don’t get a reply, we will get back to you the next working day.

Question 13

Can I contact Fast Buds at the weekend?

Accepted Answer

Unfortunately, we’re not in the office at the weekend. But we’ll get back to you the next working day.

Question 14

I am a first-time grower. Is this going to work?

Accepted Answer

Our seeds are suitable for beginners and pros alike! They require very little maintenance for respectable yields. For best results, experiment carefully with different conditions and techniques.

Question 15

How do I germinate my seeds?

Accepted Answer

If it is legal in your part of the world to germinate cannabis seeds, check out this article

Question 16

If I live in a mild climate, will this affect my crops?

Accepted Answer

Our autoflowers are all capable of maturing within the space of even a short summer of 2-3 months.

Question 17

Should I grow my plant indoors or outdoors?

Accepted Answer

All of our strains can be grown either indoors or outdoors, but if you have decent indoor conditions, the yield will almost always be superior. The most important factors are lighting and nutrients, both of which are easier to control inside.

Question 18

How much do auto-flowering strains yield?

Accepted Answer

The bud yield from autoflower plants will vary depending on the specific strain, as well as the growing conditions (soil, light, etc.) and the grower's skill. Our strains can achieve between 400–750 g/m2 of bud indoors, and between 100-350 g/plant outdoors.

Question 19

How can autoflowering yields be improved?

Accepted Answer

We can't endorse any particular techniques, as every grower's setup and skill-set is different. One of the advantages of autoflower strains is that they require less maintenance, and using advanced methods to improve yields can easily backfire and end up producing less. One thing we do explicitly caution against is transplanting your plant (e.g., moving an indoor plant outside.) Autoflowering strains mature so quickly that they don't have the time to recover from the shock of transplantation before harvest.

Question 20

Can’t grow all my seeds now, how do I store them?

Accepted Answer

You should keep seeds refrigerated between 8-12 ºC (45-55 ºF.)
Refer to our cannabis seed storage guide for more information.
Where there is no fridge, keep seeds away from light and humidity, and as close as possible to the temperatures mentioned.

Question 21

Making an order to the Canary Islands?

Accepted Answer

Please choose the Canary Islands in the country list instead of Spain. Also, please include your DNI number, as this is mandatory for deliveries to these islands.

Question 22

Can I change my order?

Accepted Answer

Unfortunately, once you have successfully placed your order you cannot change the products it includes.

Question 23

Can I cancel my order?

Accepted Answer

If your order is in preparation, contact us as soon as possible. Your refund method may vary from your payment method.
If it has already been shipped, you cannot cancel your order.

Question 24

How do I know if you received my order?

Accepted Answer

When you place an online order, you'll receive a confirmation email with an invoice number (if you don't see anything in your inbox, check your spam folder.) You can log in to the Fast Buds website at any time to check your order status.

Question 25

What payment methods can I use?

Accepted Answer

We accept Visa/Mastercard, wire transfers, and Bitcoin payments.

Question 26

How do I pay by card?

Accepted Answer

If you choose Visa/MasterCard as your payment method, you will be redirected to the 3D secure payment platform.
Card payments are processed immediately and generally accepted from all of Europe, but may not be accepted from non-EU banks

Question 27

If I pay by card, what will appear on my bank statement?

Accepted Answer

Your bank statement will say “Fast B”, not Fast Buds.

Question 28

How do I pay via wire transfer?

Accepted Answer

If you choose wire transfer as your payment method, you will find our bank details on the last page when placing your order.
It is very important that you put your order number as the reference of the transfer.
Wire transfers take 2-3 working days to be processed.

Question 29

How do I pay with Bitcoin?

Accepted Answer

If you choose Bitcoin as your payment method, you will find our Bitcoin wallet on the last page when placing your order.
Bitcoin payments are processed immediately and will work with every purchase, highly discreet.

Question 30

Where will my order be shipped from?

Accepted Answer

We ship European and international orders from our warehouse in Barcelona, Spain. If you are based in South America, your order will be sent with our team in Santiago, Chile.
Please make sure you provide a valid name and address on your order form, otherwise, your order may not arrive. Orders are posted within 24-48 hours of receiving payment. Delays may occur due to public holidays, flight cancellations, bad weather, or airline/airport/postal strikes

Question 31

How can I place an order?

Accepted Answer

-Browse our catalog and select the products you wish to purchase
-Add items to your shopping cart using the “Buy now” button. Then either continue shopping or proceed to check out.
-Fill out your shipping information.
-Choose your payment method and follow the instructions.

You will need to register an account to place an order.

Question 32

Making an order to Guernsey, Isle of Man or Jersey?

Accepted Answer

Please make sure you don’t choose the United Kingdom in the country list.

Question 33

Making an order to South America?

Accepted Answer

If you have any questions about delivery times or the status of your order, please contact our team in Chile directly by sending them an email to chile@fastbuds.com.

Question 34

What delivery services do Fast Buds provide?

Accepted Answer

- For orders within Europe, we provide express shipping with UPS.
- For international orders, we provide standard shipping.
- For South American orders, we provide standard delivery.

Question 35

Do you want more information about our shipping services, times of delivery and packaging?

Accepted Answer

Please press here for more information.

Question 36

Is your shipping discreet?

Accepted Answer

Every order is packed in a blank and discreet envelope and packaging, see all the possible packaging options here.

Question 37

Is my personal information safe?

Accepted Answer

We need your name, email address, shipping address, and phone number in able to send you your order.
We will also use this in case we need to contact you.
Fast Buds complies with the GDPR law and will not share or use your personal information with any third party.

Question 38

What are auto-flowering seeds?

Accepted Answer

Autoflowering seeds grow to harvest in less than half of the time of traditional "photoperiod" strains. They are especially useful in milder climates, and for growers with limited vertical space indoors. The plants bloom by themselves, without the grower having to worry about controlling the light schedule.

Question 39

Why are Fast Buds autoflowers superior?

Accepted Answer

Bottom line: You can grow more, faster. But it's not just that. Fast Buds has invested years of intensive research and breeding to select the most desirable traits for our autoflowers, from growth to taste, aroma, effect, and much more.

FAQ

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